Privacy Policy

Effective Date: February 20, 2026

SonoHealth CA (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.sonohealthca.com, schedule services, or interact with us.

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1. Information We Collect

We may collect the following types of information:

Personal Information

    •    Name

    •    Email address

    •    Phone number

    •    Mailing address

    •    Date of birth

Health-Related Information

    •    Medical history relevant to REMS scans

    •    Bone health history

    •    Prior imaging history

    •    Information provided during intake forms

Appointment & Payment Information

    •    Scheduling details

    •    Location preference

    •    Transaction data (processed securely through third-party providers)

Technical Data

    •    IP address

    •    Browser type

    •    Device information

    •    Pages visited

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2. How We Use Your Information

We use your information to:

    •    Schedule and manage appointments

    •    Provide REMS Echolight scan services

    •    Communicate appointment reminders

    •    Respond to inquiries

    •    Improve website functionality

    •    Comply with legal obligations

    •    Send service-related updates

We do not sell your personal information.

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3. HIPAA & Health Information

SonoHealth CA provides bone density screening services using REMS Echolight technology. While we take health information privacy seriously, SonoHealth CA may not always function as a “covered entity” under HIPAA depending on the context of services provided.

Regardless, we implement appropriate administrative, technical, and physical safeguards to protect your health-related information.

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4. Third-Party Services

We use trusted third-party providers to operate our business, including:

    •    Online scheduling platforms (such as Acuity or Jane)

    •    Payment processors

    •    Email and SMS communication services

    •    Website hosting providers

These providers may process your information on our behalf and are contractually obligated to protect your data.

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5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

    •    Request access to the personal information we collect

    •    Request correction of inaccurate information

    •    Request deletion of your personal information

    •    Request information about data sharing practices

To exercise these rights, contact us at:

📧 info@sonohealthca.com

📞 562-445-3241

We will respond within the time required by California law.

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6. Data Security

We implement commercially reasonable security measures designed to protect your information. However, no electronic transmission or storage system can be guaranteed 100% secure.

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7. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You may disable cookies through your browser settings.

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8. Communications

By providing your contact information, you consent to receive:

    •    Appointment confirmations

    •    Service reminders

    •    Operational communications

You may opt out of marketing communications at any time.

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9. Children’s Privacy

Our services are intended for individuals over the age of 18. We do not knowingly collect information from children.

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10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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11. Contact Information

SonoHealth CA

Phone: 562-445-3241

Website: www.sonohealthca.com

Email: info@sonohealthca.com